Last Updated: 24 October 2026
Welcome to Shrida Travels. These Terms and Conditions govern your use of our website, www.shridatravels.com, and the booking and purchase of travel-related services offered by Shrida Travels.
By accessing our website, submitting a booking request, making a payment, or purchasing any travel service from us, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
1. About Shrida Travels
Shrida Travels is a travel agency based in New Delhi, India. We provide travel-related services including, but not limited to:
- Domestic and international holiday packages
- Hotel and accommodation bookings
- Flight and airfare arrangements
- Cruise bookings
- Adventure and leisure tours
- Family and group travel arrangements
- Airport and travel assistance
- Ground transportation
- Sightseeing and excursion arrangements
- Customized travel itineraries
- Other related travel services
Certain services are provided directly by third-party suppliers including airlines, hotels, cruise operators, transport companies, destination management companies and other travel service providers.
2. Booking and Confirmation
A booking shall be considered confirmed only after:
- The required booking amount or full payment has been received;
- The relevant travel service provider has confirmed availability; and
- Shrida Travels has issued a booking confirmation, voucher, ticket, itinerary or other confirmation document.
Submission of an enquiry or payment does not by itself guarantee availability.
In the event that a selected service is unavailable after payment, we may offer an alternative service or initiate a refund of the applicable amount in accordance with our Cancellation and Refund Policy.
3. Pricing
Prices displayed on our website or communicated through email, telephone, WhatsApp or other channels may be quoted in Indian Rupees (INR) or another applicable currency.
Prices may include or exclude taxes, government fees, visa fees, resort fees, tourism taxes, baggage charges, local charges or other costs depending upon the relevant package or service. Applicable inclusions and exclusions will be stated in the quotation, itinerary or booking confirmation.
Travel prices are subject to availability and may change due to:
- Airline fare revisions
- Hotel rate changes
- Currency exchange fluctuations
- Changes in taxes or government levies
- Fuel surcharges
- Supplier price revisions
- Changes requested by the customer
Once a booking has been confirmed, any subsequent changes will be subject to the applicable supplier’s rules and additional charges, if any.
4. International Payments
Shrida Travels may accept payments from customers located outside India using supported international cards or other payment methods made available through our authorized payment gateway.
International customers are responsible for ensuring that their payment method is authorized for international transactions.
The customer’s bank, card issuer or payment service provider may apply:
- Foreign exchange conversion charges
- Cross-border transaction charges
- Bank fees
- Card issuer charges
- Other applicable fees
Such charges are determined by the customer’s bank or payment provider and are not controlled by Shrida Travels.
The amount charged to a customer’s account may therefore vary slightly from the displayed amount due to currency conversion rates and charges applied by the customer’s bank or card issuer.
5. Payment Security
Payments made through our website may be processed by authorized third-party payment gateway providers.
Shrida Travels does not request customers to share card PINs, OTPs, CVVs or internet banking passwords with our employees.
Customers should ensure that payment information is entered only through an authorized and secure payment page.
6. Customer Responsibilities
Customers are responsible for providing complete and accurate information at the time of booking, including:
- Full name as appearing on passport or government identification
- Date of birth where required
- Passport information
- Contact information
- Visa information
- Nationality
- Travel dates
- Special requirements
Any costs arising from incorrect information provided by the customer shall be borne by the customer.
7. Passport, Visa and Immigration Requirements
Customers are responsible for ensuring that they hold valid passports, visas, permits, vaccination certificates and any other travel documents required for their journey.
Visa approval is solely at the discretion of the relevant embassy, consulate or immigration authority.
Shrida Travels cannot guarantee issuance of a visa and shall not be responsible for losses resulting from visa refusal, immigration restrictions or failure by the traveller to obtain the necessary documents.
8. Changes to Bookings
Requests to modify a confirmed booking must be submitted to Shrida Travels in writing.
Changes may be subject to:
- Airline amendment charges
- Fare differences
- Hotel amendment charges
- Supplier penalties
- Administrative or service charges
- Currency differences
Some bookings may be non-changeable after confirmation.
9. Cancellation
All cancellations must be requested in writing.
Cancellation charges depend on the service booked, travel date, supplier rules and the time remaining before departure.
Air tickets, hotel bookings, cruise reservations, promotional fares, special-event bookings and certain travel packages may be partially refundable or completely non-refundable.
Please refer to our Cancellation and Refund Policy for further details.
10. Third-Party Service Providers
Shrida Travels acts as an intermediary for various travel services provided by airlines, hotels, cruise lines, transport companies, tour operators and other suppliers.
The actual provision of such services is subject to the terms and conditions of the respective supplier.
Shrida Travels shall make reasonable efforts to assist customers with supplier-related issues; however, delays, cancellations, service disruptions or changes caused by third-party suppliers may be outside our control.
11. Force Majeure
Shrida Travels shall not be held responsible for failure, delay or alteration of travel arrangements caused by circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Extreme weather
- Floods or earthquakes
- Epidemics or pandemics
- War or terrorism
- Civil disturbances
- Government restrictions
- Airport closures
- Airline disruptions
- Strikes
- Political disturbances
- Immigration restrictions
- Technical failures
- Acts of government authorities
Where possible, we will assist customers with available alternatives subject to supplier policies and additional costs.
12. Travel Insurance
Customers are strongly encouraged to obtain suitable travel insurance covering cancellation, medical emergencies, baggage loss, travel interruption and other applicable travel risks.
13. Website Information
We make reasonable efforts to ensure that information displayed on our website is accurate. However, photographs, descriptions, schedules, prices and availability may change.
Images may be representative and actual hotels, aircraft, rooms, transportation or destinations may differ.
14. Intellectual Property
Unless otherwise stated, website content including text, graphics, branding and design is owned by or licensed to Shrida Travels.
Content may not be reproduced or commercially used without prior written permission.
15. Limitation of Liability
To the extent permitted under applicable law, Shrida Travels shall not be liable for indirect or consequential losses resulting from acts or omissions of independent airlines, hotels, transport operators, government authorities or other third-party service providers.
Our responsibility for any booking shall be subject to the terms of the specific travel service purchased and applicable laws.
16. Governing Law
These Terms and Conditions shall be governed by the laws of India.
Subject to applicable law, disputes arising from bookings or use of our services shall be subject to the jurisdiction of the competent courts in New Delhi, India.
17. Contact Us
For questions relating to these Terms and Conditions, please contact:
Shrida Travels
FB-8, Third Floor, Shivaji Enclave
New Delhi – 110027
India
Telephone: +91-11-49522025
Mobile: +91-9910031718
Email: shridatravels7@gmail.com
Website: www.shridatravels.com