Last Updated: 23 October 2026
Shrida Travels respects the privacy of its customers and visitors to www.shridatravels.com.
This Privacy Policy describes how we collect, use, process, disclose and protect personal information when you visit our website, make an enquiry, request a quotation or purchase travel-related services from us.
1. Information We May Collect
Depending on the services requested, we may collect information including:
- Full name
- Email address
- Telephone/mobile number
- Residential or billing address
- Date of birth
- Gender where required for travel reservations
- Nationality
- Passport information
- Visa-related information
- Travel dates
- Destination details
- Traveller information
- Hotel or accommodation preferences
- Flight preferences
- Special travel requirements
- Booking history
- Payment and transaction information
- IP address and website usage information
- Communications with Shrida Travels
We collect only information reasonably required to process enquiries and provide requested travel services.
2. Payment Information
Payments made through our website may be processed by authorized third-party payment gateway providers.
Shrida Travels does not intentionally store complete debit card or credit card numbers, CVVs, PINs, OTPs or internet banking passwords on its website.
Payment information is processed through the security systems and policies of the applicable payment service provider.
3. How We Use Personal Information
Information may be used to:
- Process travel enquiries
- Prepare quotations and itineraries
- Confirm bookings
- Issue tickets, vouchers and travel documents
- Process payments
- Communicate booking updates
- Coordinate with airlines, hotels and travel suppliers
- Process cancellations or refunds
- Provide customer support
- Fulfil legal, taxation and regulatory requirements
- Prevent fraud and unauthorized transactions
- Improve our services and website
- Send promotional communications where permitted
4. Information Shared With Travel Service Providers
To fulfil a travel booking, certain information may need to be shared with service providers including:
- Airlines
- Hotels and resorts
- Cruise companies
- Tour operators
- Destination management companies
- Ground transportation companies
- Travel insurance providers
- Visa processing agencies
- Payment processors
- Government or regulatory authorities where required
Only information reasonably necessary for providing the requested services will be shared.
Because international travel frequently involves overseas suppliers, customer information may be processed in countries outside India where necessary to complete the customer’s travel arrangements.
5. Payment Gateway Providers
Where customers choose to make online payments, relevant transaction information may be processed by our payment gateway and banking partners.
Such providers process information according to their own privacy and security policies and applicable laws.
6. Cookies
Our website may use cookies and similar technologies to:
- Operate website functionality
- Understand website usage
- Remember preferences
- Improve performance
- Analyse visitor traffic
- Support marketing activities
Users may control cookies through their browser settings, although disabling certain cookies may affect website functionality.
7. Information Security
Shrida Travels takes reasonable organizational and technical precautions intended to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal and booking information for as long as reasonably required to:
- Complete travel bookings
- Provide after-sales assistance
- Process cancellations or refunds
- Maintain accounting records
- Comply with tax and regulatory requirements
- Resolve disputes
- Prevent fraud
Information that is no longer reasonably required may be deleted, anonymized or securely archived in accordance with applicable requirements.
9. Marketing Communications
Where permitted, Shrida Travels may use customer contact information to communicate travel offers, new packages and service information.
Customers may request to stop receiving promotional communications by contacting us.
Transactional communications concerning an existing booking may continue even after marketing communications have been declined.
10. Third-Party Websites
Our website may contain links to websites operated by third parties.
Shrida Travels is not responsible for the privacy practices or content of independent third-party websites. Customers should review the respective privacy policies before providing information to such websites.
11. Children’s Information
Travel bookings for minors must be made by or with the authorization of a parent or legal guardian.
Information relating to minors will be collected only where reasonably required to arrange travel services.
12. Customer Rights
Subject to applicable law, customers may contact us to:
- Request access to personal information held by us
- Request correction of inaccurate information
- Request deletion where legally permissible
- Withdraw consent for optional marketing communications
- Raise concerns regarding use of personal information
Certain information may need to be retained where required for contractual, accounting, taxation, fraud-prevention or legal purposes.
13. Changes to This Privacy Policy
Shrida Travels may update this Privacy Policy from time to time to reflect changes in our business practices, services or legal requirements.
The latest version will be available on our website with its updated effective date.
14. Contact for Privacy Queries
For any privacy-related query or request, please contact:
Shrida Travels
FB-8, Third Floor, Shivaji Enclave
New Delhi – 110027
India
Telephone: +91-11-49522025
Mobile: +91-9910031718
Email: shridatravels7@gmail.com
Website: www.shridatravels.com