{"id":1446,"date":"2026-10-26T13:31:49","date_gmt":"2026-10-26T08:01:49","guid":{"rendered":"https:\/\/www.shridatravels.com\/?page_id=1446"},"modified":"2026-10-26T13:34:08","modified_gmt":"2026-10-26T08:04:08","slug":"shipping-and-exchange","status":"publish","type":"page","link":"https:\/\/www.shridatravels.com\/?page_id=1446","title":{"rendered":"Shipping and Exchange"},"content":{"rendered":"<p><strong>Last Updated: 26 October 2026<\/strong><\/p>\n<p>Shrida Travels primarily provides <strong>travel services and digitally delivered travel documents<\/strong>. Therefore, conventional physical shipping and product exchange policies generally do not apply to our services.<\/p>\n<p>This policy explains how tickets, vouchers, itineraries and other travel documents are delivered and how requests for changes are handled.<\/p>\n<h2>1. Nature of Our Services<\/h2>\n<p>Shrida Travels provides travel-related services rather than conventional physical consumer products.<\/p>\n<p>Depending on the booking, customers may receive:<\/p>\n<ul data-spread=\"false\">\n<li style=\"list-style-type: none;\">\n<ul data-spread=\"false\">\n<li>E-tickets<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul data-spread=\"false\">\n<li>Hotel confirmation vouchers<\/li>\n<li>Tour vouchers<\/li>\n<li>Travel itineraries<\/li>\n<li>Transfer vouchers<\/li>\n<li>Cruise confirmations<\/li>\n<li>Travel service confirmations<\/li>\n<li>Invoices<\/li>\n<li>Other booking-related documents<\/li>\n<\/ul>\n<p>These documents are generally supplied electronically.<\/p>\n<h2>2. Electronic Delivery<\/h2>\n<p>Travel documents may be delivered through:<\/p>\n<ul data-spread=\"false\">\n<li>Email<\/li>\n<li>WhatsApp<\/li>\n<li>Other electronic communication channels agreed with the customer<\/li>\n<\/ul>\n<p>Documents are sent to the contact details provided by the customer during the enquiry or booking process.<\/p>\n<h2>3. Delivery Time<\/h2>\n<p>For confirmed and fully paid bookings, travel documents are generally issued after confirmation is received from the relevant airline, hotel, tour operator or other supplier.<\/p>\n<p>Where services are instantly confirmable, documentation may be provided shortly after confirmation.<\/p>\n<p>For other bookings, documentation may take approximately <strong>24\u201372 business hours after confirmation<\/strong>, depending upon supplier processing requirements.<\/p>\n<p>Certain customized tours, group bookings, visas, cruise reservations or complex international itineraries may require additional processing time. In such cases, the estimated delivery timeline will be communicated separately.<\/p>\n<h2>4. Physical Shipping<\/h2>\n<p>Unless specifically stated for a particular booking, Shrida Travels does not ship physical products and therefore does not ordinarily charge shipping fees.<\/p>\n<p>If original documents or physical travel materials are required to be couriered, the delivery method, courier charges and expected delivery time will be communicated to the customer in advance.<\/p>\n<h2>5. Customer Responsibility for Contact Details<\/h2>\n<p>Customers must ensure that the email address, telephone number and other contact information provided during booking are correct.<\/p>\n<p>Shrida Travels shall not be responsible for delays resulting from incorrect or incomplete contact details supplied by the customer.<\/p>\n<p>Customers who do not receive expected travel documents should contact us promptly.<\/p>\n<h2>6. Exchange Policy<\/h2>\n<p>Travel bookings cannot normally be &#8220;exchanged&#8221; in the same manner as physical retail products.<\/p>\n<p>However, customers may request:<\/p>\n<ul data-spread=\"false\">\n<li>Change of travel date<\/li>\n<li>Change of traveller details where permitted<\/li>\n<li>Change of hotel<\/li>\n<li>Change of flight<\/li>\n<li>Change of destination<\/li>\n<li>Upgrade or downgrade<\/li>\n<li>Other modifications to an existing reservation<\/li>\n<\/ul>\n<p>All modification requests are subject to availability and the rules of the relevant service provider.<\/p>\n<h2>7. Amendment Charges<\/h2>\n<p>A booking modification may involve:<\/p>\n<ul data-spread=\"false\">\n<li>Airline change fees<\/li>\n<li>Fare differences<\/li>\n<li>Hotel amendment fees<\/li>\n<li>Supplier amendment charges<\/li>\n<li>Rebooking charges<\/li>\n<li>Administrative\/service charges<\/li>\n<li>Additional taxes<\/li>\n<\/ul>\n<p>Any applicable charges will normally be communicated before the requested change is finalized.<\/p>\n<h2>8. Non-Changeable Bookings<\/h2>\n<p>Certain services may not permit modification after confirmation, including some:<\/p>\n<ul data-spread=\"false\">\n<li>Promotional airline fares<\/li>\n<li>Non-refundable hotel rates<\/li>\n<li>Cruise reservations<\/li>\n<li>Event tickets<\/li>\n<li>Attraction tickets<\/li>\n<li>Visa services<\/li>\n<li>Special promotional packages<\/li>\n<li>Last-minute bookings<\/li>\n<\/ul>\n<p>Such conditions will be governed by the relevant supplier&#8217;s terms.<\/p>\n<h2>9. Incorrect Travel Documents<\/h2>\n<p>Customers should check all travel documents immediately after receiving them.<\/p>\n<p>Names, travel dates, destinations and other information should be verified carefully.<\/p>\n<p>Any discrepancy should be reported to Shrida Travels promptly. Changes requested after issuance may be subject to supplier charges.<\/p>\n<h2>10. Failed or Delayed Electronic Delivery<\/h2>\n<p>If travel documents are delayed due to a technical issue, customers may contact us and we will make reasonable efforts to resend them using the available contact information.<\/p>\n<p>A delay in receiving an email does not automatically mean that a confirmed reservation has been cancelled.<\/p>\n<h2>11. Cancellation Instead of Exchange<\/h2>\n<p>If a requested modification is not permitted, the customer may request cancellation of the booking.<\/p>\n<p>Any cancellation and refund will be handled according to our <strong>Cancellation and Refund Policy<\/strong> and the applicable supplier&#8217;s terms.<\/p>\n<h2>12. Contact Us<\/h2>\n<p>For delivery, documentation or booking-change queries, please contact:<\/p>\n<p><strong>Shrida Travels<\/strong><br \/>\nFB-8, Third Floor, Shivaji Enclave<br \/>\nNew Delhi \u2013 110027<br \/>\nIndia<\/p>\n<p><strong>Telephone:<\/strong> +91-11-49522025<br \/>\n<strong>Mobile:<\/strong> +91-9910031718<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:shridatravels7@gmail.com\">shridatravels7@gmail.com<\/a><br \/>\n<strong>Website:<\/strong> <a href=\"https:\/\/www.shridatravels.com\">www.shridatravels.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: 26 October 2026 Shrida Travels primarily provides travel services and digitally delivered travel documents. Therefore, conventional physical shipping and product exchange policies generally do not apply to our services. This policy explains how tickets, vouchers, itineraries and other travel documents are delivered and how requests for changes are handled. 1. Nature of Our<\/p>\n<div class=\"padding-top text-center\"><a href=\"https:\/\/www.shridatravels.com\/?page_id=1446\" class=\"atbtn atbtn--medium atbtn--rounded atbtn--transparent\">Read more<i class=\"atbtn__icon atbtn__icon--right fa fa-long-arrow-right\"><\/i><\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1446","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/pages\/1446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1446"}],"version-history":[{"count":1,"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/pages\/1446\/revisions"}],"predecessor-version":[{"id":1448,"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=\/wp\/v2\/pages\/1446\/revisions\/1448"}],"wp:attachment":[{"href":"https:\/\/www.shridatravels.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}